Privacy Policy
Last updated: August 3, 2026
This Privacy Policy explains how J2S Pool Supply ("we", "us", or "our") collects, uses, and protects your personal information when you visit j2spoolsupply.com and place an order. By using our store, you agree to the practices described below.
Information we collect
When you place an order or contact us, we collect the information you provide: your name, email address, phone number, and shipping and billing addresses.
We also collect order details such as the products you purchase, order totals, and delivery information.
Payment card details are entered directly with our payment processor, Stripe. We never see or store your full card number.
How we use your information
We use your information to process and ship your orders, calculate shipping and taxes, send order confirmations and updates, provide customer support, and comply with legal, tax, and accounting obligations.
We do not sell or rent your personal information to anyone.
Service providers we share with
To run our store we share the minimum necessary information with trusted providers: Stripe (payment processing), UPS and other carriers (order delivery), Resend (order and support emails), and Vercel (website hosting).
These providers may only use your information to perform services for us and are required to keep it secure.
Cookies
We use only essential cookies needed for the store to work — for example, to remember the items in your cart, keep your session during checkout, and remember your language preference. We do not use advertising cookies.
Data retention
We keep order and transaction records for as long as necessary to fulfill your order, provide support, and meet legal, tax, and accounting requirements. After that, we delete or anonymize the information.
Your rights
You may request access to the personal information we hold about you, ask us to correct or update it, or request that we delete it, subject to records we are legally required to keep.
Depending on where you live, you may have additional rights under laws such as the California Consumer Privacy Act (CCPA). To exercise any of these rights, contact us using the details below.
Data security
We take reasonable measures to protect your information. Payments are processed over encrypted connections by Stripe, and we limit access to personal data to those who need it to serve you. No method of transmission over the internet is 100% secure, but we work to protect your information.
Children's privacy
Our store is intended for adults. We do not knowingly collect personal information from children under 18. If you believe a child has provided us information, please contact us and we will delete it.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review it periodically.
If you have any questions about this Privacy Policy or your personal information, contact us at info@j2spoolsupply.com.